For Immediate Release Contact: Tripler Public Affairs Office, 808-433-5785
Release Number 05-013 Feb. 15, 2005
24/7 Healthcare access
Tripler has new contract for after-hours care for TRICARE Prime, Plus and post-op patients
Eligible patients who have the phone numbers from Tripler’s old contract to Physicians Exchange need to know those numbers are no longer valid. Patients accessed the old number through their PCM Clinics or by calling 566-5005. Patients who called after hours for post-operative care to 566-5055 – should discard that number also. Both numbers are no longer valid for Tripler patients.
Now, Tripler’s PCM Clinics may be reached after hours at the following phone numbers:
Family Practice – 433-3300
Pediatrics – 433-6697
Adolescent Care – 433-9226
Adult Medicine – 433-6641
Schofield Barracks Family Practice 433-8102
Schofield Barracks Troop Medical Clinic – 433-8102
After normal duty hours postoperative beneficiaries who experience problems or acute situations (other than emergencies) up to 14 days after surgery should be directed when discharged to call the Health Care Answering Services at 1-866-303-1159.
Patients will be asked to provide the answering service with their full name, last four of the sponsor’s Social Security Number, the type of surgery that was performed and a good contact number.
Tripler’s Point of Contact for additional information is Gina Bradford, Clinical Services Division, at 433-5243.
TriWest – Tripler’s civilian managed care partner may be reached at 1-888-TRIWEST (874-9378).