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Tripler Guide 2015
Tripler Guide 2015


Army Hearing Program/Audiology Clinic

Located in Bldg 687 1st Floor
(808) 433-8326


The Schofield Barracks Army Hearing Program/Audiology Clinic’s mission is to prevent permanent noise-induced hearing loss through education and early detection of hearing problems. The clinic provides comprehensive audiological evaluations for hearing and ear disorders for all eligible individuals and makes appropriate referrals to correct and/or prevent hearing disorders and associated diseases.

On a referral basis only, the clinic sees all categories of patients 6 months of age and older. Active duty members receive first priority.

8AM to 4PM, Lunch 12-1PM

Monday - Friday 8:00 – 10:30 AM
Monday - Thursday 1:00 – 2:30 PM
No walk-ins during SRP dates.
Closed Friday afternoon for training.


  • Walk-In hearing tests
  • Comprehensive, age-specific audiological evaluations
  • 25ID(L) and USARPAC unit hearing conservation testing (groups) by scheduled appointment only from 8:00 a.m. to 10:30a.m.
  • Hearing conservation annual briefings to 25ID(L) and USARPAC units needing to satisfy annual training requirements – conducted on a scheduled basis only.
  • Hearing aid fittings and ordering (active duty and retirees only) – Active duty member hearing aids will be ordered and provided at no charge to the member; however, retirees will need to pay for the cost of the hearing aids under the Army’s Retiree At-Cost Hearing Aid Program (RACHAP). Costs for hearing aids vary, and typical costs may range from $200 - $1,000 or more based on the size and type of hearing aid selected. Please call the reception desk (808) 433-8326 for more information on RACHAP.
  • School screening for children 5 – 18 years of age (late summer/fall) – parents who may be concerned about their child(ren)’s hearing prior to or soon after school starts may schedule a basic air threshold screening. These screening are generally scheduled one day per week during this period (usually on Friday mornings). Call the Reception desk (433-8326) for more information and scheduling.

How do I make an appointment?

The SB Army Hearing Program/Audiology Clinic is a referral clinic only, which means that patients must have a referral (consult) generated by their Primary Care Manager (PCM) before they can get an appointment. Once the referral has been put into the system, the TAMC Central Appointments desk will typically call the patient back within approximately three days with an appointment date and time. Those patients unable to get hearing tests in a timely manner are referred through TRICARE. Some patients may be scheduled for an appointment by clinic staff when hearing threshold shifts occur during physical exams or hearing conservation testing. Follow-up appointments are made by clinic staff on an as-needed basis.

How do I cancel an appointment?

Call the reception desk at least 24 hours in advance to cancel or reschedule your appointment to avoid being listed as a no-show for the appointment.

What special considerations should I know about the Army Hearing Program/Audiology Clinic?

  • Children being tested require at least one parent present during testing. Children not being tested are not allowed in the clinic. If you arrive for an appointment with extra children, the appointment for the patient being tested will be rescheduled.
  • Please check in 15 minutes prior to your appointment time, with your medical record in hand (including hearing conservation and physical exams testing).
  • Patients who are more than 15 minutes late for an appointment will generally be rescheduled. Patients who have been referred by their Primary Care Managers (PCM) and do not show up for a scheduled appointment (no-show) will be sent back to their PCM for re-assessment and re-referral.

How will I be informed of the results of my testing?

The patient is typically informed of the results of the testing performed during the visit, and will be given recommendations for care or referrals to other health care providers as needed or appropriate.

How do I address a concern or compliment?

  • You may address your concerns to and register compliments with the Health Clinic Patient Representative at (808) 433-8504 (Bldg 676, Room 102).
  • You may also fill out a "Tripler Gold Card" (located near all patient check-in and waiting areas).
  • Contact the Army Hearing Program/Audiology Clinic NCOIC (SSG Eller, 433-8338).