Making Appointments

Maps + Parking

Departments

Pharmacy

Remote Provider Access Request

Requesting Medical Records

Referral Guidelines

About TAMC

Leaders and Organization

Media Contact

Employment

Staff Information

Training and Education

Hawaii Medical Commands

Regional Medical Commands

Contact Us


TAMC on Facebook TAMC Photos on Zenfolio
TAMC on Twitter TAMC Videos on Vimeo
Tripler Guide 2015
Tripler Guide 2015

Paygov

US Army Health Clinic
Schofield Barracks, Hawaii

Customer Relations

The Customer Relations Office (CRO) is available to offer assistance to all individuals receiving medical care at the US Army Health Clinic. Any concerns, issues, requests for information or assistance, compliments or complaints can be addressed by calling the CRO at 433-8504 (voice mail is available). Letters may be addressed to:

US Army Health Clinic SB
Attn: Customer Service Representative Office (MCHK-HC-PR)
Bldg 676 Rm 110
Schofield Barracks, HI 96857-5460

The Customer Service Representative may be e-mailed at usarmy.tripler.medcom-tamc.mbx.sbhc-customer-service-rep@mail.mil

SERVICES AVAILABLE
Patient Liasion/Advocate
Staff Interaction
Compliments
Concerns

If the CRO is not available, there will be an information notice posted on the door of where and whom to see for immediate assistance.

No appointments are necessary, but appointments can be made available to accommodate your schedule.

Please feel free to drop by with any questions or concerns.

OFFICE HOURS
Monday – Friday 8:00 A.M. – 4:00 P.M. (closed 12:00 – 1:00 P.M.)

LOCATION
The Customer Service Representative’s office is located in Bldg 676, Room 110A, straight down the hallway from the Clinic Main Entrance, first office on the left before EFMP & Medical Records. If you are entering Bldg 676 from the inner courtyard walkway, the office is the last door on the right as you enter walk down the hallway.

TELEPHONE NUMBER
Office: (808) 433-8504

EMAIL ADDRESS
usarmy.tripler.medcom-tamc.mbx.sbhc-customer-service-rep@mail.mil